> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.quicklead.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How Inmail feature work?

This feature is used when you want to send a message to someone who is not in your connections.

First, navigate to the campaigns page, then click on the "Create Campaign" button to start setting up your campaign.
Next, select "Inmail" from the available options to add a campaign.

![](https://storage.crisp.chat/users/helpdesk/website/aef34d45df7f0800/image_gbytp7.png)

After clicking on "Inmail," you'll be directed to the screen shown below.

![](https://storage.crisp.chat/users/helpdesk/website/aef34d45df7f0800/image20241023t121454542z_9hydd2.png)

Then, select a group of contacts. From that group, you can choose the contacts you want to send a message to.
You will then be redirected to the screen below, where you can compose your message.

![](https://storage.crisp.chat/users/helpdesk/website/aef34d45df7f0800/image20241023t121439780z_cub5x0.png)

Once you've completed the steps to create the campaign, you can see an Inmail message sent like this:

![](https://storage.crisp.chat/users/helpdesk/website/aef34d45df7f0800/image20241023t121651380z_47q426.png)

This is how the Inmail feature works.